Privacy Policy for ManageAssist
Effective Date: January 9, 2026
ManageAssist is operated by ElectAssist LLC ("we," "us," or "our"). This Privacy Policy explains how we handle information when you use the ManageAssist management platform.
Information We Collect
ManageAssist may collect account details, contact information, role and permission information, election-office configuration details, activity records, support messages, and technical information needed to operate and secure the platform.
How We Use Information
We use information to provide ManageAssist, support authorized users, maintain account security, troubleshoot issues, improve the service, and communicate about product or support matters.
How We Protect Information
We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, or disclosure. Access is limited to authorized users and support personnel who need it to provide the service.
Information Sharing
We do not sell personal information. We may share information with trusted service providers that help us operate ManageAssist, when required by law, or when needed to protect the rights, safety, and security of ElectAssist, our customers, or the public.
Retention
We retain information for as long as needed to provide the service, meet legal or operational requirements, resolve disputes, and maintain accurate records.
Your Choices
Authorized users may contact us to request help with account information, access, corrections, or privacy questions related to ManageAssist.
Contact Us
If you have privacy questions or concerns, please contact us:
- Email: privacy@electassist.com
- Location: South Carolina, USA